Privacy Policy

Last Updated: July 21, 2026

Scenic City Pros ("Scenic City Pros," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at sceniccitypros.com, our online booking forms, phone calls, and online advertising, how we use it, and the choices you have. By using our website or submitting your information to us, you agree to the practices described below.

Information We Collect

Information you give us. When you request an estimate, book a service, call us, email us, or submit a form (including forms hosted on Facebook, Instagram, or Google), we may collect your name, phone number, email address, property or mailing address, and details about the project or service you're requesting.

Information collected automatically. When you visit our website, we may automatically collect your IP address, browser type, device information, pages viewed, and referring website through cookies and similar technologies.

Information from advertising platforms. If you contact us through a Facebook, Instagram, or Google lead form or ad, those platforms share the contact details you submitted with us so we can respond to your request.

How We Use Your Information

• Respond to your estimate requests, questions, and service inquiries
• Schedule inspections, appointments, and project work
• Prepare estimates, proposals, invoices, and contracts
• Contact you by phone, text message, or email about your project or account
• Provide customer service and follow up after a job is complete
• Improve our website, services, and marketing
• Comply with legal obligations and enforce our agreements

Text Messaging (SMS)

By providing your phone number and requesting service, you consent to receive calls and text messages from Scenic City Pros related to your inquiry, estimate, appointment, or project. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

Your mobile phone number and text-messaging consent will never be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, understand how visitors use it, and measure the performance of our advertising. This may include tools such as the Meta (Facebook) Pixel and Google Analytics. You can control cookies through your browser settings, though some features of the site may not work properly if you disable them.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers who help us operate — for example Jobber (our booking, scheduling, and customer-management platform), our CRM, email/SMS providers, and payment processors.
• Advertising and analytics platforms such as Meta and Google, used to deliver and measure our ads.
• Legal and safety reasons — when required by law, subpoena, or to protect our rights, property, or safety.
• Business transfers — in connection with a merger, sale, or transfer of our business assets.

Third-Party Services

Our website links to and embeds services operated by third parties, including Jobber's online booking form. Those companies have their own privacy policies governing the information they collect, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites.

Data Retention

We keep your information for as long as needed to provide our services, maintain business and financial records, and comply with our legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Scenic City Pros
Chattanooga, TN & North Georgia
Phone: (423) 214-8932
Email: info@sceniccitypros.com